Product Design Manager

November 13

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Logo of HighLevel

HighLevel

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

• Own end-to-end design work for high-impact product areas while mentoring and managing a team of designers. • Provide feedback, guidance, and growth paths for designers at different levels; run structured design critiques and career conversations. • Partner with PM and Engineering leadership to define product vision, priorities, and design principles. • Establish and maintain design quality standards across all surfaces—web, mobile, and system components. • Contribute to and evolve the design system, ensuring scalability and consistency. • Use qualitative and quantitative insights to inform decisions and validate impact. • Actively contribute design deliverables—flows, prototypes, visual systems—especially for complex or strategic projects. • Embed inclusive design practices into every stage of the design process. • Represent the design function in leadership forums, cross-team planning, and stakeholder reviews.

🎯 Requirements

• Lead and design. Own end-to-end design work for high-impact product areas while mentoring and managing a team of designers. • Coach talent. Provide feedback, guidance, and growth paths for designers at different levels; run structured design critiques and career conversations. • Shape direction. Partner with PM and Engineering leadership to define product vision, priorities, and design principles. • Raise the bar. Establish and maintain design quality standards across all surfaces—web, mobile, and system components. • Drive systems thinking. Contribute to and evolve the design system, ensuring scalability and consistency. • Influence outcomes. Use qualitative and quantitative insights to inform decisions and validate impact. • Operate hands-on. Actively contribute design deliverables—flows, prototypes, visual systems—especially for complex or strategic projects. • Champion accessibility and inclusion. Embed inclusive design practices into every stage of the design process. • Evangelize design. Represent the design function in leadership forums, cross-team planning, and stakeholder reviews.

🏖️ Benefits

• 8–10 years of product design experience, with at least 2 years leading or mentoring other designers • A strong portfolio showing breadth across user research, interaction design, and visual craft for SaaS or data-rich products • Proven ability to balance strategy, execution, and people leadership • Experience designing and shipping complex, multi-surface products in collaboration with product and engineering teams • Deep understanding of design systems, accessibility, and scalability • Comfortable working in fast-paced, iterative environments; bias for action without sacrificing quality • Excellent communication and storytelling skills—you can advocate for design to executives and engineers alike • Familiarity with AI-powered design and intelligent interface design is a must Empathy, humility, and a team-first mindset.

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