Business Systems Analyst I – Enterprise Platforms Servicing Applications

🕒 October 21

🏄 California – Remote

🏄 California – Remote

💵 $76.6k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Golden 1 Credit Union

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1933

🏦 Banking

💸 Finance

Banking • Finance

Golden 1 Credit Union is a member-owned credit union headquartered in Sacramento, California. It provides retail and business banking and a wide range of consumer financial services, including multiple checking and savings options, term certificates and IRAs, mortgages and home equity products, auto and personal loans, credit cards, investing and wealth services, and insurance and protection options. The credit union emphasizes online and mobile banking tools, member rewards and cashback programs, financial education, community grants and scholarships, and partnerships (for example with the Golden 1 Center/Sacramento Kings).

📋 Description

• Oversee the Software Development Lifecycle for enterprise-wide software solutions • Review, analyze, and document business-unit needs, workflows, program functions, and technical business processes • Drive business/IT requirements and solution discussions and stakeholder review meetings • Provide analytical system solutions for key stakeholders • Identify software functional gaps and improvement opportunities • Collaborate with product owners to create product backlogs using Agile practices • Create user stories with acceptance criteria • Participate as a technical subject matter expert throughout project implementation • Participate in scrum events, including daily scrums, sprint planning, backlog refinement, retrospectives, and reviews • Design and document process flows, technical requirements, specifications, diagrams, scenarios, mockups, and models using Visio, MS Word, Excel, PDF, SharePoint, and similar tools • Provide Tier 1 application support and resolve internal tickets for enterprise-wide managed software solutions • Troubleshoot issues, assist with triage, assess risk, and serve as an incident-management escalation point • Manage application customizations, reports, dashboards, workflows, role-based access, and reporting support • Communicate application issue progress and resolutions to users in alignment with service-level agreements • Coordinate with third-party providers and internal technical teams on software needs and production issues • Maintain relationships with business lines, technical teams, and third-party providers • Participate in on-call support for after-hours application impairments or major outages as needed

🎯 Requirements

• Associate’s Degree in Information Technology, Project Management or Business Administration required • Bachelor’s Degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred • Equivalent work experience may be considered in lieu of a 2-year degree required • 5+ years in financial or health services, including technical business analysis, product development and process improvement required • Experience working in an Agile environment or Azure ecosystem (DevOps) strongly desired • Must reside in California • Selected candidates must satisfy background screening requirements of the Federal Credit Union Act, including restrictions related to certain convictions

🏖️ Benefits

• Market-competitive and internally equitable total rewards compensation package • Comprehensive compensation package • Well-being and work-life balance programs • Career development and growth • Rewards and recognition • Commitment to Diversity, Equity and Inclusion

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