Partner Success Manager

🔥 16 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 15%

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Logo of Nift

Nift

11 - 50 employees

📣 Marketing

💼 Consulting

📦 Logistics

💰 $16.5M Series A on 2018-03

Marketing • Consulting • Logistics

Nift is a technology company that acts as a matchmaker between customers and businesses. By creating a network that connects great customers with outstanding businesses, Nift aims to help both parties thrive. The company offers gifts to potential customers, encouraging them to experience and discover new businesses they may love.

📋 Description

• Own the growth, health, and long-term strategy of a portfolio of high-value supply-side partnerships • Drive revenue growth, retention, and partner satisfaction • Identify and execute expansion opportunities across placements, lifecycle triggers, channels, audiences, products, and international markets • Develop strategic account plans connecting partner priorities with revenue opportunities and measurable growth initiatives • Monitor partner performance and translate data into narratives, executive insights, and actionable recommendations • Lead business reviews, growth-planning sessions, performance readouts, and executive stakeholder meetings • Understand partners’ business models, customer journeys, monetization goals, technical environments, and competitive landscapes • Track industry trends, competitor strategies, and market shifts • Advocate for partner needs internally while balancing revenue, operational, technical, and business priorities • Track revenue pacing, surface risks, and establish owners and next steps for growth initiatives

🎯 Requirements

• 5–7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or a related industry • Prior experience launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships • Proactive, sales-minded approach to partner success, with demonstrated success owning and growing complex enterprise partnerships with measurable revenue responsibility • Strong commercial judgment and ability to identify mutually valuable opportunities • Experience designing A/B tests and using results to guide creative, placement, audience, and product decisions • Strong analytical skills, including interpreting full-funnel performance data, diagnosing issues, and developing persuasive recommendations • Advanced spreadsheet and reporting proficiency, including pivot tables, formulas, data extraction, and reporting • High degree of ownership, urgency, and comfort in a fast-moving environment with evolving products and processes • Excellent communication skills, attention to detail, cross-functional collaboration, and stakeholder escalation management • Bachelor’s degree in business, marketing, or a related field is preferred

🏖️ Benefits

• Competitive compensation • 401K with matching • Medical insurance • Dental insurance • Vision insurance • Potential to hold company equity for all full-time employees • Flexible remote work • Unlimited Responsible PTO • Opportunity to join a growing, cash-flow-positive company and directly impact Nift's revenue, growth, scale, and future success

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