Goodlord
201 - 500 employees
Founded 2014
🛡️ Insurance
💼 Consulting
📦 Logistics
💰 Series B on 2022-03
Insurance • Consulting • Logistics
Goodlord is a digital platform that simplifies the property lettings process. Trusted by over 1,500 agencies across the UK, Goodlord streamlines everything from tenant referencing to rent collection, while also providing insurance products and additional services like broadband and energy deals for tenants. The platform facilitates the entire lettings journey, helping property managers and agents save time, increase tenancy potential, and manage properties efficiently, all while ensuring compliance and boosting revenue. Additionally, it offers resources and training to further enhance the capabilities of lettings agents.
Referencing Executive
Job not on LinkedIn
🔥 0 minutes ago
🇬🇧 United Kingdom – Remote
💵 £26.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Executive
🇬🇧 UK Skilled Worker Visa Sponsor
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Goodlord
201 - 500 employees
Founded 2014
🛡️ Insurance
💼 Consulting
📦 Logistics
💰 Series B on 2022-03
Insurance • Consulting • Logistics
Goodlord is a digital platform that simplifies the property lettings process. Trusted by over 1,500 agencies across the UK, Goodlord streamlines everything from tenant referencing to rent collection, while also providing insurance products and additional services like broadband and energy deals for tenants. The platform facilitates the entire lettings journey, helping property managers and agents save time, increase tenancy potential, and manage properties efficiently, all while ensuring compliance and boosting revenue. Additionally, it offers resources and training to further enhance the capabilities of lettings agents.
📋 Description
• Proactively progress referencing applications to ensure reports are generated for customers in line with KPI measurements • Help tenants secure their dream home by meeting and exceeding targets • Support customers professionally and accurately via phone, live chat, and email • Identify and understand the needs of different customers • Identify inconsistencies in customer information
🎯 Requirements
• Contact Centre experience is essential • Previous experience in a highly targeted and fast-moving contact centre is highly desirable and prioritised • Customer-centric mindset • Great attention to detail and ability to identify inconsistencies • Previous experience conducting credit or ID checks or working within the lettings industry would be beneficial • Strong organisational skills and proven ability to prioritise effectively • Right to work in the UK without restriction • Ability to work 40 hours per week, Monday–Friday, 9am–6pm, with very occasional Saturday working • Must pass a thorough Experian referencing check before joining
🏖️ Benefits
• Quarterly paid travel to either the London or Sheffield office • All travel costs covered for the first day • Annual development fund • Bi-weekly coaching with Sanctus to support mental health • 25 days holiday plus UK Bank holidays • Additional 1 day per full holiday year up to 32 days • 3 months of fully-paid time off to look after new arrivals
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