Retail Repairs & Maintenance Manager

🕒 August 21

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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gorjana

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛒 Retail

👥 B2C

Retail • B2C

Gorjana is a luxury goods and jewelry company founded in 2004 by Gorjana and Jason Griffin Reidel in Laguna Beach, California. The couple utilized their creativity and passion to build the business from the ground up, initially selling jewelry from their apartment and traveling extensively to promote their collection. Today, Gorjana is known for its fine jewelry and retail presence, while remaining committed to adaptability, authenticity, and social responsibility by supporting various nonprofits nationwide.

📋 Description

• Oversee day-to-day repair and maintenance of retail store facilities, including HVAC, electrical systems, plumbing, lighting, flooring, and fixtures • Ensure repairs are completed efficiently, cost-effectively, and to company standards • Coordinate routine and proactive maintenance schedules • Manage and supervise external contractors and service providers • Perform store inspections to identify maintenance needs • Manage planned and responsive repair and maintenance spending • Negotiate contracts and maintain third-party service provider relationships • Monitor expenses and track repair and maintenance costs • Communicate high-value projects for approval and vet project scopes • Ensure warranty work is routed to correct vendors and credit processes are communicated cross-functionally • Support vendor and store communications ticketing system and SLA adherence • Report on trends and opportunities to find cost efficiencies • Partner with Repairs & Maintenance and Retail Development teams on efficiency plans • Ensure compliance with health and safety regulations, ADA compliance, building codes, and company standards • Provide standards training, guidance, and feedback to store teams • Lead and participate in Laguna U sessions as required • Ensure store teams have necessary tools and resources • Prevent equipment failures and maintain safe, clean customer environments • Respond promptly to urgent repair requests • Foster excellence in service delivery and positive shopping experiences

🎯 Requirements

• High School diploma or equivalent required • Associate’s degree or higher in Facilities Management, Business Administration, or a related field preferred • Experience in facilities maintenance, repair management, or retail operations • Experience in retail environments with multi-location operations preferred • Previous experience managing a team, including contractors, vendors, and technicians • Strong knowledge of building systems, including HVAC, electrical, plumbing, and general repairs • Experience with budgeting, cost control, and managing maintenance projects • Strong leadership and team management abilities • Excellent organizational and time management skills • Ability to multitask and manage competing priorities in a fast-paced retail environment • Strong communication skills and ability to interact effectively with store managers, staff, and external vendors • Proficient in Google Suite and facilities management software(s) • May require occasional evening or weekend work • Ability to travel between multiple retail locations may be necessary