ServiceNow Architect, Project Management

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July 21

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Gov Services Hub

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Government • Cybersecurity • Recruitment

Gov Services Hub is a U. S. -based IT services and government contracting company that provides staff augmentation, cybersecurity, application and mobile development, infrastructure and cloud services, and data analytics for federal, state, and local government agencies including defense and intelligence clients. The company also offers government contracting support such as proposal assistance, compliance reviews, and vendor registration to help businesses win and manage public-sector contracts. Headquartered in Manassas, VA, Gov Services Hub focuses on secure, compliant, and scalable technology solutions tailored to public-sector needs.

51 - 200 employees

Founded 2015

🏛️ Government

🔒 Cybersecurity

🎯 Recruiter

📋 Description

• Design, architect, and implement scalable ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, and other modules. • Lead end-to-end ServiceNow project delivery including requirements gathering, design, configuration, development oversight, testing, and deployment. • Serve as the primary technical advisor for ServiceNow platform governance, strategy, and architecture best practices. • Collaborate with business stakeholders to define roadmaps, prioritize features, and ensure alignment with business goals. • Manage multiple ServiceNow projects concurrently using Agile or Waterfall methodologies. • Conduct performance tuning, instance health checks, and ensure adherence to platform security standards. • Lead development teams, mentor junior architects/developers, and facilitate knowledge transfer. • Engage with clients and internal teams to define project scope, timelines, deliverables, and risk mitigation plans. • Prepare and present technical documentation, architecture diagrams, and executive-level reporting.

🎯 Requirements

• 8+ years of experience with ServiceNow platform, including at least 3 years as a ServiceNow Architect. • Strong experience implementing modules like ITSM, ITOM, CSM, HRSD, SecOps, or FSM. • Proven experience managing ServiceNow projects end-to-end as a technical project manager or delivery lead. • Expertise in ServiceNow scripting (JavaScript, Glide), integrations (REST/SOAP APIs, MID Servers), and CMDB. • ServiceNow Certified System Administrator (CSA) required; additional certifications (CIS, CAD, CTA) strongly preferred. • Strong understanding of ITIL framework and its application within ServiceNow. • Excellent communication, leadership, and stakeholder management skills. • PMP, PRINCE2, or equivalent project management certification is a plus.

🏖️ Benefits

• Remote Job