Founding Platform & Security Engineer

🕒 November 27, 2025

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Gradient Labs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Gradient Labs is an AI-driven company focusing on automating complex customer support interactions through its powerful AI agent named Otto. This agent is designed to handle intricate customer inquiries by learning from written procedures, offering seamless integration into existing support platforms. Gradient Labs aims to enhance customer service efficiency while maintaining high satisfaction rates, enabling businesses to automate significant portions of their customer support processes without the need for coding or complex setups.

📋 Description

• Lead platform security: Take complete ownership of application, cloud, network, and AI agent security across our platform • Architect & implement secure & effective platform tooling: Design and implement a comprehensive security framework covering customer-facing products, cloud infrastructure (AWS, Azure, or GCP) • Embed security in AI: Partner with our AI engineer teams to integrate security best practices into model evaluation and deployment processes • Automate & tool: Streamline security operations by integrating tooling into CI/CD pipelines • Continuously improve security posture: Conduct regular audits of our cloud environment, perform penetration testing • Enable enterprise customer needs: Present and explain our security posture to enterprise clients • Incident response: Lead security incidents response, ensuring rapid resolution • Mentor & educate: Mentor other engineers and contribute to establishing a strong security-first culture

🎯 Requirements

• 5+ years of industry experience in security engineering • Hands-on experience with programming production software (e.g., Python, Go) • Familiar with secure coding practices, threat modelling, vulnerability scanning, and incident response processes • Strong knowledge of cloud security architecture, including VPC security, and enterprise-grade deployment patterns • Proven track record building or integrating security systems that meet enterprise expectations (e.g., SIEM, Vulnerability Management, compliance platforms) • Comfortable working in a fast-paced startup environment, adaptable to changing priorities • Exceptional written and verbal communication skills • Customer-first mindset and a passion for deeply understanding customer needs

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities