Vice President of Operations

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🕒 June 24

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Graham Healthcare Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

🏥 Healthcare

⚕️ Healthcare Insurance

🏢 Enterprise

Healthcare • Healthcare Insurance • Enterprise

Graham Healthcare Group is a company focused on delivering high-quality post-acute care services by partnering with health systems to provide care in patient homes and communities. They address the fiscal challenges faced by healthcare providers through innovative home-based care models and collaborative partnerships. With a commitment to improving population health, clinical performance, and patient experiences, Graham Healthcare Group uses a buy-and-hold strategy with permanent capital to ensure long-term partnerships. They serve over 80,000 patients annually, working closely with hospitals, health systems, and physician groups to enhance post-acute service lines and drive efficiency. Their main goal is to offer integrated care solutions that improve operational, financial, and clinical outcomes while reducing healthcare costs.

📋 Description

• Design, build, and continuously improve scalable operating models that support hospice performance across all markets. • Establish clear standards, workflows, and expectations across centralized functions to ensure consistency and efficiency. • Identify and remove operational friction points that impact speed to care, clinician productivity, and patient experience. • Develop strong, trust-based relationships with market operational leaders to understand needs, challenges, and opportunities. • Provide direct oversight and strategic direction for centralized functions such as Intake, Scheduling, Volunteer Services, Bereavement, Journey (patient/family experience), Reception, Customer Service, Telephony, and Palliative Care. • Champion the use of technology and data to modernize hospice operations.

🎯 Requirements

• 10+ years of progressive leadership in healthcare operations, with hospice experience strongly preferred. • Experience working in or alongside multi-site operations with strong field partnership. • Demonstrated success influencing outcomes across a matrixed organization without direct ownership of P&L or sales. • Experience overseeing or partnering with centralized/shared services functions. • Strong understanding of healthcare technology ecosystems. • Experience leading or participating in EMR implementation or migration strongly preferred. • Demonstrated ability to leverage data and analytics to drive operational improvements. • Exposure to AI, automation, or digital transformation initiatives preferred.

🏖️ Benefits

• Medical Benefits: Health, Vision & Dental • Retirement: 401K • PTO: 15 Days • Competitive Pay: With opportunity for advancement • Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan