Shoemobile Analyst

🕒 4 days ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $57.2k - $95.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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Grainger

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1927

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Grainger is a leading broad line distributor that operates primarily in North America, Japan, and the United Kingdom. With a mission to "Keep the World Working", Grainger serves over 4. 5 million customers by offering around 2 million maintenance, repair, and operating (MRO) products and services, as well as access to millions of additional products through its online platforms. The company is recognized for its commitment to excellent service and innovative technology that enhances customer relationships and operational efficiency.

📋 Description

• Provide analysis and recommendations to Footwear and Sales Leadership to develop optimized scheduling scenarios that maximize fleet utilization and customer service • Manage nationwide scheduling activities for approximately 25 Shoemobile trucks • Qualify scheduling requests and maintain Outlook and Csert/Csolve schedules • Monitor event success, forecast service frequency, and adjust schedules based on customer demand, prior event performance, and business requirements • Analyze scheduling data to identify anomalies, exceptions, and utilization trends • Recommend schedule adjustments to improve service efficiency, optimize service hours, and support DOT compliance • Partner with Shoemobile Services Managers, Sales partners, Service Coordinators, and Footwear Program Specialists to coordinate scheduling activities • Communicate scheduling changes proactively and support consistent service delivery across assigned markets • Synthesize utilization, service, and operational data to recommend truck deployment strategies, truck-location adjustments, and fleet-capacity changes • Identify opportunities to improve scheduling processes, reporting, and system functionality • Support company projects and continuous improvement initiatives

🎯 Requirements

• Bachelor's Degree or equivalent experience required • 2+ years of experience in customer service, operations support, scheduling, forecasting, route planning, data analysis, or a related operational environment • Knowledge of scheduling, routing, workforce management, calendar management, and Department of Transportation (DOT) requirements • Experience using Microsoft Excel, Outlook, Power BI, SharePoint, Csert/Csolve, or similar scheduling and analytical tools • Experience analyzing operational data and supporting scheduling decisions • Knowledge of data analysis and continuous improvement methods • Experience identifying operational issues and developing recommendations to improve scheduling efficiency and fleet utilization • Experience partnering with cross-functional stakeholders to coordinate operational activities, resolve scheduling issues, and support customer service objectives • Must be authorized to work in the United States now and for the foreseeable future • Position is not eligible for sponsorship now or in the future

🏖️ Benefits

• Medical, dental, vision, and life insurance plans starting on day one • 6 free sessions each year with a licensed therapist • 18 paid time off (PTO) days annually for full-time employees • 6 company holidays per year • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required • Employee discounts • Tuition reimbursement • Student loan refinancing • Free access to financial counseling, education, and tools • Maternity support programs • Nursing benefits • Up to 14 weeks paid leave for birth parents • Up to 4 weeks paid leave for non-birth parents