Communications Coordinator

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🕒 June 16

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🗣️ Communications

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Contribute to the design, development, and delivery of omnichannel campaigns and content • Collaborate with experience design practitioners and data analysts to assess and improve effectiveness • Support key message development and evaluation of current customer content • Develop email campaign plans, A/B testing, campaign building, segmentation, and outreach tracking strategies • Analyze customer data for effective audience segmentation and implement personalized messaging strategies • Monitor and analyze the performance of email and SMS campaigns, refining messaging and improving future campaigns • Draft content for email, SMS, social media, and web-based campaigns • Ensure alignment of technical solutions with reporting needs, pulling data and insights to measure campaign effectiveness

🎯 Requirements

• 1+ years of email campaign support, preferably in a digital/social media company serving government or at a government agency • Strong understanding of email and web writing best practices, including adhering to proper reading grade levels and accessibility requirements • Demonstrated ability to write clear and concise email, SMS, and web copy, with a focus on concise messaging and engagement-driving efforts • Ability to create content across email, SMS, social, and web, guided by best practices for A/B testing and data-driven insights • Ability to consistently perform against simultaneous projects in a fast-paced environment • Enthusiasm for working with government • Awareness and understanding of government news and digital communications industry developments that apply to the position and responsibilities

🏖️ Benefits

• Professional development opportunities • Flexible working arrangements • Coffee with the CEO sessions • Employee Resource Groups to encourage diverse voices • Wellness communities on Microsoft Teams