Coordinator, Communications

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October 26

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Granicus

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Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

📋 Description

• Support digital campaign execution for public sector clients. • Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites. • Draft and send content for clients’ various email, SMS, social media, and web-based campaigns aligned to best practices for each communication channel. • Participate in developing, delivering and managing technical solutions to support outreach requirements, aligned with reporting needs. • Maintain proactive approaches to executing customer projects, demonstrating initiative, and following best practices. • Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform.

🎯 Requirements

• 1+ years of digital campaign support, preferably in a digital/social media company serving government or at a government agency. • Solid written, verbal and presentation skills, with a passion for creative campaigns and content, preferably with customer-facing experience • Ability to create content across email, SMS, social and web, guided by best practices for A/B testing, using data to inspire content, and engagement-driving efforts • Understand and use digital tools, technologies, and trends, then leverage those for customer success • Consistently perform against simultaneous projects in a fast-paced environment • Ability to be flexible in a changing work environment and to work well under pressure • Enthusiasm for working with government. • Passionate about public service, citizen engagement and all things digital • Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables. • Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities. • Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.