Granicus
Government • SaaS • Compliance
Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.
501 - 1000 employees
Founded 1999
🏛️ Government
☁️ SaaS
📋 Compliance
Manager, Data & Insights
Job not on LinkedIn
October 29
Granicus
Government • SaaS • Compliance
Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.
501 - 1000 employees
Founded 1999
🏛️ Government
☁️ SaaS
📋 Compliance
📋 Description
• Lead analysts and data scientists to design and deliver meaningful insights, reporting and dashboarding for our GXC and GXG customers. • Serve as a customer-facing leader in how data drives a more efficient or improved digital service delivery. • Lead delivery on sophisticated analytics platform dashboard solutions for Federal, State and Local government clients on their email/SMS sending, websites, surveys, etc., ensuring delivery is meeting client goals and Granicus strategic goals • Oversee Data & Insights reporting and data work on Federal, State and Local clients • Contribute to solution development for dashboard solutions, including seller enablement, technical support, demo creation, pitches, pre-sales etc. • Develop the Data & Insights practice services, solutions, client approach and processes • Oversee all aspects of customer-facing data or reporting needs for GXC and GXG. • Key leader on cross-functional efforts, including with product, engineering, data science, implementation and other technical teams across Granicus, influencing the strategic direction of the solution, aligned to Granicus goals. • Guide individual contributors in career pathing through monitoring and evaluation of performance, demonstration of initiative, and company growth. • Collaborate with GXG, GXC, and Product leadership to shape development of new services based on customer demand and insight. • Develop, grow and manage strategic customer relationships. • Support GXG team members and other department resources to manage the scope, timeline, and delivery of data-driven deliverables. • Represent Granicus in speaking roles, panel participation, and internal or external engagements. • Ensure appropriate utilization metrics for the Data & Insights team members according to guidance from operations and leadership to maximize profitability. • Monitor, manage, and ensure the team successfully attains key performance metrics, including Utilization, Project Profitability, Resource Forecasting, Revenue Recognition, Revenue Forecasting, and Project Health.
🎯 Requirements
• 7+ years of experience in digital marketing analysis preferably in a digital/social agency serving government or at a government agency • 2+ years of experience in leading teams to ensure quality assurance and execution against strategic direction of project deliverables including data configuration and management, link tracking strategies, custom dashboards, ongoing reporting, and presentations for customers.
🏖️ Benefits
• Flexibility & Balance • Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Health & Wellness • Private health, vision, dental and life insurance – Comprehensive coverage for you and your family. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Family Paid Parental Leave - For both birthing and non-birthing parents. • Growth & Recognition • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.
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