Account Operations Manager

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🕒 April 13

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Growth Kitchen

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏪 Marketplace

SaaS • B2B • Marketplace

Growth Kitchen is a company that enables existing restaurants and kitchen operators to utilize their idle kitchen space and resources to generate additional revenue by preparing and delivering meals from popular UK food brands. It allows kitchens to increase their sales by cooking easy-to-prepare, high-quality food without upfront franchise fees. By partnering with Growth Kitchen, kitchens can benefit from increased orders, professional training, marketing support, and efficient logistics management, all while minimizing operational risks and costs. Growth Kitchen's model helps food establishments optimize their operations and drive growth through a seamless integration with delivery app marketing strategies.

📋 Description

• Train new franchisees: help them learn how to cook our brands • Have commercial conversations with franchisees, helping them grow their business with us • Run regular checks on-site, help them cook more accurately and better • Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially • Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance • Support partners by getting hands on in the kitchen, and solving site issues when they arise

🎯 Requirements

• 1-4 years of work experience in a restaurant/ hospitality role as an AGM or GM of a single site or similar • Excited to learn and figure things out, asking great questions and being open to coaching • Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well • Friendly, positive, and clear communicator and enjoy meeting new people • Fluent in English and right to work in the UK is a must

🏖️ Benefits

• Work directly with and learn from the best food delivery brands • Predictable working hours, no weekends • Be part of a fast-growing startup • Competitive salary • Pension Scheme • Stock options • 25 days of holiday + bank holidays