E-commerce Customer Support Specialist

Job not on LinkedIn

November 5

Apply Now
Logo of Troop

Troop

B2B • Sales • Recruitment

Troop is a platform that connects individuals with job opportunities, specifically focusing on remote roles, consulting positions, and marketing gigs across various industries. It aims to help job seekers find their ideal roles by showcasing their skills and expertise to leading companies, including tech firms, real estate businesses, and startups. Troop also emphasizes growth and success in sales roles, providing candidates with a wide range of opportunities to advance their careers.

2 - 10 employees

Founded 2021

🤝 B2B

🎯 Recruiter

💰 Seed Round on 2022-07

📋 Description

• Manage 100–200 support tickets daily • Edit and approve AI-generated replies for clarity and tone • Use Shopify and integrated tools to resolve customer issues

🎯 Requirements

• 2–3 years of e-commerce or DTC support experience • Excellent written English and strong attention to detail • Comfortable working weekends on a fixed 5-day schedule • Familiarity with AI tools, Shopify, or Gorgias is a plus

Apply Now
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