Grüns
Health is officially a snack. In an ideal world, broccoli would taste like chocolate, kale like candy, and greens supplements like gummy bears. We haven’t figured out choco brocco yet, but Grüns has transformed those overpriced, chalky powders into something snackable and delicious. With all the sweetness of natural fruits, getting your greens from Grüns is something you will actually look forward to. With 60 ingredients across 8 core nutrient categories, Grüns supports dozens of health benefits and can replace multiple health products.
51 - 200 employees
Founded 2023
Fraud Prevention Manager
November 8
Grüns
Health is officially a snack. In an ideal world, broccoli would taste like chocolate, kale like candy, and greens supplements like gummy bears. We haven’t figured out choco brocco yet, but Grüns has transformed those overpriced, chalky powders into something snackable and delicious. With all the sweetness of natural fruits, getting your greens from Grüns is something you will actually look forward to. With 60 ingredients across 8 core nutrient categories, Grüns supports dozens of health benefits and can replace multiple health products.
51 - 200 employees
Founded 2023
📋 Description
• Own fraud prevention end-to-end - detection, escalation, investigation, and resolution. • Manage chargebacks, disputes, and fraudulent transaction reviews to reduce financial loss and improve processor win rates. • Oversee fraud systems and tools (Chargeflow, NoFraud, etc.), ensuring detection accuracy while minimizing false positives. • Partner with Legal and CX to identify and take down fraudulent websites and impersonation scams. • Analyze fraud data and trends to identify risks, quantify impact, and present actionable insights to leadership. • Develop scalable fraud prevention processes, documentation, and playbooks as Grüns grows into new markets. • Collaborate cross-functionally to align fraud management with CX workflows and financial operations.
🎯 Requirements
• 3+ years of experience in fraud prevention, risk analysis, or chargeback management within DTC eCommerce. • Fluent in tools and platforms like Shopify, Chargeflow, NoFraud, or similar fraud detection systems. • Strong analytical skills - advanced Excel proficiency and experience with data mining or Looker preferred. • Understands CX workflows and can balance fraud prevention with customer empathy. • Stays ahead of evolving fraud trends and loves solving complex problems with precision and creativity. • Communicates clearly, brings structure to chaos, and collaborates cross-functionally with transparency. • Proactive, detail-oriented, and thrives in a high-growth, remote-first environment.
🏖️ Benefits
• Competitive equity packages • Comprehensive set of benefits designed to support well-being, growth, and balance • Generous PTO • Free Grüns subscriptions
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