Commercial Call Center Agent

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October 28

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Grupo Carrefour Brasil

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Retail • Banking • eCommerce

Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.

10,000+ employees

🛒 Retail

🏦 Banking

🛍️ eCommerce

📋 Description

• Provide voice-based customer support in a human and empathetic manner, focusing on personalized resolutions to meet each customer's needs • Dynamically offer our financial products and services with the goal of building customer loyalty and ensuring the best outcomes for the customer • Meet and exceed sales targets, with the opportunity to earn performance-based rewards • Welcome customers, resolve questions, and handle requests with excellence, ensuring complete customer satisfaction

🎯 Requirements

• High school diploma or equivalent • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Work schedule: 6 hours and 20 minutes per day • Minimum home internet speed: 10 Mbps

🏖️ Benefits

• Meal allowance: BRL 24.25 per day • Medical and dental insurance • Company-provided equipment and furniture • Flexible breaks • Semiannual profit-sharing (PLR) • Internet stipend • Structured development program and career path • Inclusive and respectful work environment