Commercial Call Center Operator

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November 1

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Grupo Carrefour Brasil

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Retail • Banking • eCommerce

Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.

10,000+ employees

🛒 Retail

🏦 Banking

🛍️ eCommerce

📋 Description

• Provide voice-based customer support in a humanized and empathetic manner, focusing on personalized resolutions to meet customer needs • Dynamically offer our financial products and services with the goal of building customer loyalty and ensuring the best outcome for the client • Meet and exceed sales targets, with opportunities to earn rewards based on performance • Welcome customers, resolve inquiries, and handle requests with excellence to ensure complete customer satisfaction

🎯 Requirements

• High school diploma • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday)

🏖️ Benefits

• Transportation allowance • Meal allowance • Discount on Carrefour card for purchases within the PRL network • Profit-sharing (PLR) • Eyewear reimbursement • Totalpass • Partnership with Sesc • Incentive campaigns and rewards • Life insurance • Pharmacy partnership/discounts • Health and dental care