
501 - 1000 employees
đ„ HR Tech
âïž SaaS
đ„ B2C
HR Tech âą SaaS âą B2C
GT Independence is a company that helps people self-direct their long-term care by enabling individuals to hire in-home or community-based caregivers and by handling the administrative tasks such as payroll, taxes, and paperwork. They provide a mobile app for caregivers to track hours, submit timesheets, and obtain approvals, and they guide participants through state-specific Medicaid/Medicare self-direction options so people can remain in their homes and maintain independence.
đ August 19
đșđž United States â Remote
đ” $100k - $150k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
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501 - 1000 employees
đ„ HR Tech
âïž SaaS
đ„ B2C
HR Tech âą SaaS âą B2C
GT Independence is a company that helps people self-direct their long-term care by enabling individuals to hire in-home or community-based caregivers and by handling the administrative tasks such as payroll, taxes, and paperwork. They provide a mobile app for caregivers to track hours, submit timesheets, and obtain approvals, and they guide participants through state-specific Medicaid/Medicare self-direction options so people can remain in their homes and maintain independence.
âą Define and manage launch readiness plans for product and technology releases, including stakeholder engagement, training, support, communications, and adoption activities âą Own the launch calendar, milestone tracking, readiness status, action items, risks, issues, and decision logs for assigned releases âą Partner with Product Owners and Development to understand release scope, target users, dependencies, operational impacts, and expected business outcomes âą Coordinate launch activities across Operations, Support, Training, Marketing/Communications, Compliance, and other affected teams âą Ensure internal teams are enabled to adopt, support, promote, and leverage new releases through appropriate materials and forums âą Develop or coordinate release notes, FAQs, readiness checklists, support guides, training materials, stakeholder briefings, and adoption toolkits âą Facilitate readiness reviews, stakeholder checkpoints, go/no-go preparation, and launch retrospectives âą Track stakeholder questions, risks, training gaps, operational impacts, and open decisions through launch completion âą Coordinate post-launch support, feedback capture, adoption monitoring, issue escalation, and continuous improvement actions âą Establish repeatable launch and enablement practices in partnership with Product Operations
âą 5+ years of experience in launch management, enablement, project/program coordination, change management, product operations, or related roles âą Experience coordinating technology or product releases across multiple business and technical stakeholder groups âą Familiarity with healthcare insurance programs (e.g., Medicaid), business administration, and enterprise platforms (e.g., ERP, claims, payroll, tax, customer-facing systems) preferred âą Strong project coordination skills, including planning, milestone tracking, risk management, action follow-up, and status reporting âą Ability to translate release scope and technical details into clear readiness actions for operational, support, and training teams âą Experience developing or coordinating communications, training materials, release notes, FAQs, and stakeholder briefings âą Strong facilitation skills with the ability to drive alignment across teams without direct authority âą Comfort operating in complex, regulated, or multi-state environments preferred âą Experience with collaboration and delivery tools such as Azure DevOps, Smartsheet, Microsoft Planner, Teams, SharePoint, or similar platforms âą Excellent written and verbal communication skills, with strong attention to detail âą Continuous improvement mindset and ability to build repeatable launch processes
Apply Nowđ August 19
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â° Full Time
đĄ Mid-level
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đ Manager
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đŁïžđ«đ· French Required