Salesforce Business Analyst

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November 14

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Guidehouse

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Consulting • Digital Services • Public Sector

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

10,000+ employees

Founded 2018

💰 Grant on 2023-02

📋 Description

• Engage customer stakeholders to understand desired business outcomes and define success criteria • Articulate the value of recommended Salesforce solutions and approaches to stakeholders • Lead discovery and requirements refinement sessions to uncover business, functional, and technological needs • Analyze and document business processes, workflows, and existing methodologies • Write clear and comprehensive user stories and acceptance criteria • Perform fit-gap analysis between Salesforce functionality and client requirements • Design and implement Salesforce solutions using declarative tools such as Lightning Flow Builder, dynamic forms, validation rules, and approval processes • Build automations using record-triggered flows, screen flows, and scheduled flows • Manage data migrations to and from Salesforce, including data profiling, cleansing, and validation • Draft custom development specifications and coordinate delivery and testing with development teams • Iterate Salesforce solutions through adaptive-agile cycles with the customer Product Owner • Develop training curriculum and deliver sessions to end users • Collaborate with the Guidehouse Project Manager to ensure delivery within scope, budget, and timeline

🎯 Requirements

• BA/BS degree • A minimum of SIX (6) years of experience in IT systems development (may substitute for a degree) • A minimum of TWO (2) years of experience administering or consulting with Salesforce • Minimum of one (1) current Salesforce certification (Admin, App Builder, Sales/Service/Community Clouds) • Hands-on experience with Salesforce Lightning Flow Builder and declarative automation • Experience with dynamic forms, advanced formulas, and validation rules • Experience with approval processes, including entry criteria, multi-step routing, and outcome handling • Experience with business process definition, mapping, and reengineering • Experience writing epics and user stories with clear acceptance criteria • Understanding of B2B, B2C, and hybrid business models • Excellent written and oral communication skills • Strong teamwork and collaboration skills • Experience with Agile or Hybrid-Agile methodology

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend