Billing Analyst

October 30

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GuidePoint Security

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Cybersecurity

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

201 - 500 employees

🔒 Cybersecurity

📋 Description

• Perform complex billing activities • Generate and review daily invoicing queue ensuring timely & accurate invoicing • Manage invoice exceptions and make corrections as needed. • Perform account maintenance updates as needed to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos and any other required transactions. • Upload customer invoices to various customer portals and remediate rejections • Provide internal and external customers with the assistance needed to resolve, troubleshoot, or escalate invoicing requests timely. • Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the invoicing email box. • Assist with month end closing and annual audits. • Maintain and update SOP’s as needed relating to the billing process. • Establish and maintain positive relationships with cross functional teams involved in the AR process. • Continually seek opportunities for process improvement and efficiency. • Special projects and ad hoc reporting as requested.

🎯 Requirements

• Bachelor's degree in Finance, Accounting or Business Administration required • 3-6 years related experience and/or training in a cross functional team collaboration • Experience with NetSuite/SalesForce is highly desirable • Strong written, verbal and interpersonal skills • Attention to detail with impeccable follow through is a must; ability to meet critical deadlines • Ability to work in a high-volume environment and manage daily invoicing • Ability to multi-task and prioritize workload • Ability to work with customers in a professional manner under stressful situations • Ability to work independently and collaboratively within a team • Quick learner, analytical, deductive reasoning, detail and quality oriented • Possess the ability to self-manage and adapt to changes, delays or unexpected shifts in priorities • Excellent skills with Microsoft Office Suite

🏖️ Benefits

• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options) • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans • 12 corporate holidays and a Flexible Time Off (FTO) program • Healthy mobile phone and home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option