Service Operations Intern – GPSU, Mid-A

October 28

🐻 Alaska – Remote

Although this job is listed in Alaska, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+7 more states

🐻 Alaska – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🍁 Vermont – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

👨‍🎓 Internship

⚪️ Entry-level

⚙️ Operations

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GuidePoint Security

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Cybersecurity

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

201 - 500 employees

🔒 Cybersecurity

📋 Description

• Use internal tools and processes to generate service quotes, help scope and track opportunities, and process and close opportunities. • Understand and suggest ongoing process improvements for the engagement lifecycle. • Interface with Technical leaders, practice delivery leads, and Sales Support Specialists on a daily basis in a fast paced, engaging environment. • Be able to manage multiple streams of work in an organized and timely manner. • Document and maintain processes and procedures for workflow steps. • Assist with identifying, onboarding, tracking, and off-boarding consultant and sub-contractor resources. • Review, reconcile, and approve resource time entries and timesheets in a timely manner. • Perform assessments of project hours Planned versus hours Consumed to identify adjustments needed to bid models. • Help develop and deliver reports and assessments needed to support the effective and efficient use of subcontractor and internal resources. • Assist Project Managers with resourcing and managing proposed schedules and project plans. • Assist Project Managers with preparations for internal and external project kick off meetings to include but not limited to presentation decks, meeting notes, coordination, scheduling, and facilitating. • Assist Project Managers with project plan development, as it is required in the SOW or requested by the practice. • Ensure regular and timely communications to all key stakeholders. • Adhere to identified best practices, methodologies, and process documentation. • Other duties as assigned.

🎯 Requirements

• Associate degree from two-year college or four-year degree in a relevant area of study is preferred. • Knowledge of Information Systems concepts required, past Cyber Security operations, services or proposal writing experience desired. • Prior experience with task management/ Kanban tools and Customer Relationship Management (CRM) software is required. Experience with Jira and/or SalesForce.com preferred. • Must be self-motivated. • Must have outstanding attention to detail and commitment to follow-through. • Technical sales, professional service or consulting and technical writing experience preferred. • Ability to work well in a team environment. • Strong ability to multitask and understand processes quickly and efficiently. • An unwavering positive attitude, a strong drive for results, and the ability to deal with ambiguity are a must.

🏖️ Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions) • Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options) • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans • 12 corporate holidays and a Flexible Time Off (FTO) program • Healthy mobile phone and home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option