Process Improvement Consultant

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🕒 May 14

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

💸 Finance

🏠 Real Estate

Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Evaluate existing processes to identify inefficiencies, bottlenecks, and areas for improvement. • Develop detailed process maps and documentation to support analysis. • Identify and develop new ideas for process improvement by analyzing current processes, gathering feedback from stakeholders, and conducting research on industry best practices. • Work closely with various departments and teams to understand their needs, gather input, and build consensus on process improvement initiatives. • Develop and execute action plans for implementing process improvements.

🎯 Requirements

• Bachelors Degree directly related to the position or equivalent • Minimum five years experience in process improvement, business analysis or related role • Proficiency in process mapping and analysis tools • Experience with metrics and ROI analysis • Knowledge of industry best practices, preferably in the mortgage industry and continuous improvement methodologies (e.g., Lean, Six Sigma) • Excellent verbal and written communication skills required • Strong analytical and problem-solving skills. • Project management skills, including planning, execution, and monitoring.

🏖️ Benefits

• medical • dental • vision • life insurance • AD&D • LTD • 401(k) with employer match