Courseware Developer

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🕒 May 13

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Logo of Hewlett Packard Enterprise

Hewlett Packard Enterprise

10,000+ employees

Founded 2015

🏢 Enterprise

🔧 Hardware

☁️ SaaS

Enterprise • Hardware • SaaS

Hewlett Packard Enterprise is a global technology leader providing innovative IT solutions to empower businesses. HPE offers a comprehensive portfolio of products and services, including the HPE GreenLake edge-to-cloud platform, which delivers a hybrid cloud experience enabling businesses to manage workloads across private and public clouds seamlessly. Additionally, the company specializes in supercomputing, networking, and storage solutions, along with AI and data analytics capabilities to drive productivity and operational efficiency. HPE is committed to helping organizations enhance their digital transformations while securing data and optimizing IT infrastructure.

📋 Description

• Design, develop, deliver, and maintain customer-facing, best-in-class user content • Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs • Analyze specifications and product descriptions and recommend the best documentation approach • Learn the customer experience through hands-on usage of our networking products • Follow established style and process guidelines to provide consistency and completeness • Lead technical documentation efforts with a small number of technical writers, in an environment with defined stakeholders and established processes

🎯 Requirements

• 5+ years of experience producing technical content • BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology • Ability to research complex technical concepts (independently and collaboratively) • Familiarity with XML authoring, content management, and courseware development tools • Strong problem-solving skills; • Excellent communication and collaboration skills • Ability to utilize AI tools to scale the creation of content, retaining high quality output.

🏖️ Benefits

• Health & Wellbeing • Personal & Professional Development • Unconditional Inclusion

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