Billing Coordinator II

Job not on LinkedIn

September 26

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $16 - $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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HALO Branded Solutions

WebsiteLinkedInAll Job Openings

B2B • Retail • Enterprise

HALO Branded Solutions is a company specializing in branded merchandise and promotional products to enhance brand engagement and recognition. They offer a variety of services including custom kitting, company stores, holiday gifting, and creating employee welcome kits. In addition, HALO provides solutions for employee recognition and incentives through tailored programs that align with company cultures. The company also focuses on creating brand ambassadors through company uniforms and branded apparel. HALO serves a wide range of industries by providing creative services, technology solutions, and logistics support to capture and maintain the attention of clients and employees. Their commitment to sustainability and impactful experiences is central to their operations.

1001 - 5000 employees

🤝 B2B

🛒 Retail

🏢 Enterprise

💰 Private Equity Round on 2016-01

📋 Description

• Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team • Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries • Maintain consistency by ensuring 90% of invoicing occurs within the 0–14 day time frame • Escalate orders to leadership as necessary to ensure timely invoicing • Attend team meetings and provide insights on trends, resolution steps, and exceptions • Prepare, update, and maintain Excel spreadsheets as needed • Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible • Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines • Apply knowledge of sales orders, including cost, sell commission margins, and adjustments • Review freight charges and accurately apply or remove them as needed • Independently manage order holds and release workflows • Adapt to specific workflows that may vary depending on the team assignment

🎯 Requirements

• 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable • Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams • Experience in NetSuite and SharePoint is highly preferred • Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM) • Strong verbal and written communication skills • Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines • Ability to multi-task and perform well under pressure • Positive and professional demeanor with a strong customer service orientation • Proven problem-solving and critical thinking capabilities • Flexibility to work both independently and in a team environment • Willingness to work overtime when required • Ability to independently manage the invoicing process with minimal supervision • Preferred: previous experience working directly with customers or sales teams in a billing or finance-related environment • Preferred: knowledge of sales order processes, commission structures, and margin adjustments • Preferred: experience identifying billing trends and proposing process improvements • Preferred: experience in Freight billing • Remote role with Central Time work hours

🏖️ Benefits

• Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance • Additional Voluntary Benefits • 401(k) Retirement Savings Plan • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) • Flexible schedules and hybrid work options • Recognition rewards convertible to gift cards, trips, concert tickets, and merchandise • Career advancement and internal promotion opportunities • Work-life balance support