Hammerspace
SaaS • Enterprise • Artificial Intelligence
Hammerspace is a provider of a high-performance data platform that unifies and orchestrates distributed unstructured data across on-premises, cloud, and edge storage into a single global namespace. It delivers a standards-based parallel file system, metadata-driven policy engine, and Tier 0 NVMe capabilities to accelerate AI, HPC, and GPU workloads, and is available as software, integrated appliances, and through cloud marketplaces for enterprise customers.
51 - 200 employees
Founded 2018
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
Senior Manager, Customer Success Operations
Job not on LinkedIn
November 26
Hammerspace
SaaS • Enterprise • Artificial Intelligence
Hammerspace is a provider of a high-performance data platform that unifies and orchestrates distributed unstructured data across on-premises, cloud, and edge storage into a single global namespace. It delivers a standards-based parallel file system, metadata-driven policy engine, and Tier 0 NVMe capabilities to accelerate AI, HPC, and GPU workloads, and is available as software, integrated appliances, and through cloud marketplaces for enterprise customers.
51 - 200 employees
Founded 2018
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
📋 Description
• Drive the execution and optimization of the global Customer Success framework • Build, optimize, and maintain tools and processes for Customer Success Managers • Develop and maintain KPI dashboards and reports for customer monitoring
🎯 Requirements
• Hands-on operational expertise in Customer Success environments • Deep subject matter expert for Customer Success platforms (Salesforce, Slack, Gainsight, Totango, or similar) • Experience in process design, execution, and performance analytics • Proven ability to monitor customer health, flag risks, and identify opportunities for efficiency gains
🏖️ Benefits
• Hammerspace offers a broad range of health plans for medical, dental, vision, life land disability. • 401k plans • Flexible time off
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