Business Operations Analyst

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November 21

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Happy Money

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Finance • Fintech

Happy Money is a company that offers personal loans with the goal of promoting financial happiness and well-being. They provide loans ranging from $5,000 to $40,000 at competitive rates starting from 8. 95% APR. Happy Money collaborates with community-focused lending partners to offer a transparent and simple lending process designed to help individuals pay off credit card debt and achieve personal financial goals. Checking your rate is free and doesn’t affect your credit score. Their services are aimed at fostering a debt-free lifestyle and improving members' financial confidence and credit scores.

201 - 500 employees

Founded 2009

💸 Finance

💳 Fintech

📋 Description

• Report on loan origination and servicing activities, including partner reporting related to loan operations, and maintenance and development of reports • Coordinate projects between internal departments (Engineering, Accounting and Finance, Operations, Member Experience) • Serve as the point of contact for external vendors (banks, custodians, administrators) • Focus on continuous process improvement through automation and increased efficiency • Track and ensure the accuracy of loan servicing reports and files • Reconcile bank accounts daily • Track and validate the remittance of funds between Happy Money and our vendors • Communicate with banks to understand posting discrepancies • Investigate and identify issues as they arise; work with internal departments to identify the root cause • Test process improvements with engineering and product support • Engage directly with capital partners to remediate reporting issues

🎯 Requirements

• Have 3+ years of experience in an Accounting, Finance, Analytics, or Vendor/Investor reporting role • Have strong attention to detail • Be a critical thinker with the skills and ability to improve processes • Be a problem solver with laser-like focus • Have excellent interpersonal, verbal, and written communication skills • Be savvy working with multiple IT interfaces • Have bank or cash reconciliation experience • Have a customer focused mindset with the ability to represent customer needs and priorities within the organization • Be comfortable taking ownership of their work • Have an ability to work across teams, and drive cross-functional alignment and problem solving to produce deliverables • Demonstrate a bias for action and an ability to adopt an iterative mindset (“progress over perfection”) while maintaining a strong awareness of legal/regulatory + customer needs as guardrails • Have moderate Excel knowledge • Have experience using SQL • Have a Bachelor's Degree (preferably in Finance, Accounting, or Business Administration)

🏖️ Benefits

• Generous medical, dental, and vision insurance options • Eligible for Annual Bonus • 401k Plan with a matching contribution • Generous PTO including sick leave, vacation, volunteer, and more • 12 Weeks Paid Parental Leave • Company-paid short & long term disability and life insurance • Monthly tech stipend to help cover expenses for remote work • Happy Money is a 100% fully distributed workforce