Business Analyst, Workflow Associate Consultant

Job not on LinkedIn

🕒 August 30

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harbor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Harbor is a globally integrated team of 800 industry experts working across strategy, legal technology, operations, and intelligence, focused on helping leading law firms, corporations, and their law departments achieve breakthrough outcomes. The company enhances law firm business development through powerful marketing technology and data quality management solutions, following their recent acquisition of CLIENTSFirst Consulting.

📋 Description

• Conduct interviews, research, and process observations to identify automation opportunities • Create process maps, requirements documents, and solution designs reflecting optimized workflows • Develop and test automated workflows using no-code or low-code platforms • Troubleshoot workflows that do not meet customer expectations • Modify existing workflows based on changing user requirements and advocate for intuitive end-user experiences • Provide first-line support to business and legal users of CLM platforms and legal AI tools • Support data quality, reporting, testing, and administrative activities • Facilitate workshops, client presentations, and real-time problem solving • Own projects by monitoring timelines, scope, and budget • Deliver client-facing reports, proposals, and supporting documentation • Build expertise in legal technology tools, workflow best practices, and system integrations • Collaborate with engineers, legal professionals, developers, and other cross-functional teams • Monitor legal technology trends and identify opportunities for innovation and growth

🎯 Requirements

• Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field • Three or more years of experience in consulting, legal operations, or process automation • Strong analytical and problem-solving skills, especially around processes and systems • Ability to communicate complex ideas clearly, both verbally and in writing • Experience creating process documentation and workflow diagrams • Comfort translating business requirements into technical specifications or configurations • Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart • Technical aptitude and willingness to learn no-code or low-code platforms • Passion for legal technology, operations, or enterprise workflow automation • Entrepreneurial mindset that is confident, adaptable, and proactive • Willingness to work in a fast-paced, collaborative, and remote-first environment • Familiarity with TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean is a bonus • Experience working with legal departments or related functions is a plus • Demonstrated leadership in academic, professional, or extracurricular settings • Relevant internships or early-stage startup experience preferred