HarmonyCares
1001 - 5000 employees
Founded 1993
🏥 Healthcare
⚕️ Healthcare Insurance
đź’° Venture Round on 2021-11
Healthcare • Healthcare Insurance • Home Health
HarmonyCares is a leading provider of comprehensive, home-based healthcare services across 15 states in the U. S. The company specializes in in-home physician care, skilled nursing, therapy, and hospice care for patients, particularly those with Medicare and complex medical conditions. HarmonyCares aims to offer dignified, patient-centered care, allowing individuals to maintain their health and independence in the comfort of their own homes.
Outreach Specialist
đź•’ July 16
🚗 Michigan – Remote
đź’µ $14 - $23 / hour
⏰ Full Time
🟢 Junior
🚫👨‍🎓 No degree required
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HarmonyCares
1001 - 5000 employees
Founded 1993
🏥 Healthcare
⚕️ Healthcare Insurance
đź’° Venture Round on 2021-11
Healthcare • Healthcare Insurance • Home Health
HarmonyCares is a leading provider of comprehensive, home-based healthcare services across 15 states in the U. S. The company specializes in in-home physician care, skilled nursing, therapy, and hospice care for patients, particularly those with Medicare and complex medical conditions. HarmonyCares aims to offer dignified, patient-centered care, allowing individuals to maintain their health and independence in the comfort of their own homes.
đź“‹ Description
• Placing a high volume of outbound calls to secure appointments with licensed Nurse Practitioners • Answering incoming calls from members and case managers as well as returning voice mail messages • Following specific talking points and protocols associated with member outreach calls • Securing visits via scheduling software efficiently • Demonstrating excellent customer service skills • Utilizing up to six different software applications simultaneously • Conducting follow up calls to members prior to scheduled visits • Confirming and verifying all demographic and contact information
🎯 Requirements
• High School graduate or equivalent • Strong computer skills with proficiencies in Microsoft Office, Microsoft Access and various internet-based applications • Self-motivated and able to work independently • Demonstrable success in quickly building telephonic relationships with prospective customers • 1+ year of call center experience, or relevant tele-sales experience (preferred) • Basic knowledge of medical terminology (preferred) • Experience with integrated voice/IT systems (preferred)
🏖️ Benefits
• Health, Dental, Vision, Disability & Life Insurance, and much more • 401K Retirement Plan (with company match) • Tuition, Professional License and Certification Reimbursement • Paid Time Off, Holidays and Volunteer Time • Paid Orientation and Training • Great Place to Work Certified
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