Legal Product Specialist

November 12

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Harvey

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Artificial Intelligence • Legal • Enterprise

Harvey is a professional class AI solution tailored specifically for law firms, professional service providers, and Fortune 500 companies. It offers a suite of domain-specific tools that enable users to delegate complex tasks in natural language to a customized personal assistant. Harvey's platform facilitates rapid research with grounded results across legal, regulatory, and tax domains, while also providing secure project workspaces for document analysis through generative AI. With a focus on enterprise-grade security and industry-leading AI models, Harvey aims to streamline workflows and free professionals, such as lawyers, from mundane tasks, enabling them to concentrate on strategic and advisory roles.

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

💰 $80.6G Series B on 2023-12

📋 Description

• Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice. • Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform. • Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement. • Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them. • Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens. • Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities. • Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas. • Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.

🎯 Requirements

• Fluent in the Swedish language. • JD or equivalent legal qualification. • At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus. • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. • Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos. • Strong understanding of legal processes and challenges faced by legal professionals. • Curiosity about AI’s potential to transform the legal industry. • Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.

🏖️ Benefits

• Travel may be required from time to time, including visits to customer office locations and company offices.