The Hashgraph Association
Web 3 • Blockchain • Fintech
The Hashgraph Association is at the forefront of digital enablement and innovation, creating an ecosystem that supports enterprises and entrepreneurs in developing and deploying solutions using the Hedera Hashgraph technology. They offer education, funding, partnerships, and structured programs designed to empower and accelerate the adoption of Hedera's blockchain platform globally.
51 - 200 employees
Founded 2021
🌐 Web 3
💳 Fintech
Solutions Engineer
Job not on LinkedIn
3 days ago
The Hashgraph Association
Web 3 • Blockchain • Fintech
The Hashgraph Association is at the forefront of digital enablement and innovation, creating an ecosystem that supports enterprises and entrepreneurs in developing and deploying solutions using the Hedera Hashgraph technology. They offer education, funding, partnerships, and structured programs designed to empower and accelerate the adoption of Hedera's blockchain platform globally.
51 - 200 employees
Founded 2021
🌐 Web 3
💳 Fintech
📋 Description
• Design & Optimize Workflows: Build advanced Jira Service Management (JSM) workflows for global, “Follow the Sun” support. Automate ticket routing, SLA tracking, and shift handoffs - no ticket left behind. • Integrate AI & Blockchain: Configure Atlassian Rovo and other AI agents. Connect Jira to on-chain data (Hedera), enabling real-time insights and secure, zero-trust operations. • Drive Compliance & Security: Implement DORA-compliant reporting, AI guardrails, and “kill switch” workflows for incident response. Ensure knowledge bases are structured for optimal AI ingestion and regulatory needs. • Enable Seamless Integrations: Develop and maintain connections between Atlassian tools, monitoring platforms (Prometheus, PagerDuty), and external APIs using Forge or REST. • Empower Agents & Engineers: Act as the integration gatekeeper, ensuring every tool communicates flawlessly to support our teams.
🎯 Requirements
• 3-5 years as an Atlassian Administrator/Solutions Engineer (Jira Service Management, Cloud) • Mastery of JQL, Jira Automation, workflow schemes • Experience with Atlassian Intelligence, Rovo, or similar ITSM AI integrations • Scripting skills (Groovy, Python, JavaScript) for custom apps/integrations • Confluence knowledge base administration for external customers • Strategic mindset: Translate business needs into technical solutions • Atlassian Certified Professional (ACP-100/400/420) preferred
🏖️ Benefits
• A unique opportunity to be a part of the world’s leading DLT ecosystem • Significant career growth potential in a fast growing sector • Working with colleagues and on projects across the globe • Open and direct communication, flat structures • Flexible working hours • Competitive salary package
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