Sales Trainer – Coach

🕒 July 30

🦀 Maryland – Remote

🦀 Maryland – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

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Hassle Free Home Services

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2003

👥 B2C

B2C

Hassle Free Home Services is a home maintenance and home management company founded in 2003 that provides preventative maintenance, repairs, emergency response, and project management for homeowners. They offer recurring visits using a 50-point maintenance checklist, complete homeowners' 'honey-do' lists during visits, and provide a dedicated Home Manager for emergencies and project coordination. The company employs full-time W-2 technicians (many former military or contractors), offers easy communication through call/email/text/online portal, and services high-end home equipment (e. g. , Sub-Zero, Wolf, Miele), pool and outdoor systems, and performs seasonal tasks. They operate across numerous U. S. regions including the DC metro area, Maryland, Virginia, Connecticut, Georgia, Illinois, Massachusetts, Michigan, New Jersey, New York, Pennsylvania, Texas, and more. The company emphasizes local trust (23 years), strong reviews, and caters to homeowners seeking regular upkeep and value preservation.

📋 Description

• Lead the inbound sales and lead-conversion department — its people, its numbers, and its culture of excellence. • Hire, onboard , coach, and develop Customer Sales & Service Representatives through call reviews, live coaching, role-play, and one-on-ones. • Build and refine the conversion playbook: scripts, objection handling, follow-up cadences, and best practices grounded in real home services experience. • Set clear KPIs and hold the team accountable to conversion rate, speed-to-lead, booking rate, and revenue targets. • Analyze performance data and call recordings to diagnose what's working, coach the gaps, and continuously raise the team's close rate. • Step in on the highest-value or most difficult leads personally when needed, modeling elite selling for the team. • Partner closely with ownership, marketing, and field operations to align lead flow, quality, and the customer experience.

🎯 Requirements

• 10+ years of experience in home services (HVAC, plumbing, electrical, roofing, remodeling, restoration, pest control, or similar) — the real deal, not a resume. • A documented track record of personally converting inbound leads and driving revenue at a high level. • Proven experience coaching, training, and leading sales representatives or CSR teams to measurable improvement. • Deep command of home services sales: pricing, objection handling, financing conversations, and closing over the phone. • The ability to build a repeatable playbook and instill discipline, urgency, and follow-up rigor across a team. • Strong leadership presence — respected by reps, credible with ownership, and calm under pressure. • Fluency with CRM and field service software, and comfort using performance data to coach. • A genuine passion for developing people and making every homeowner's experience truly hassle-free.

🏖️ Benefits

• Competitive base salary, commensurate with experience • Health/vision/dental insurance • PTO