Technical Sales Manager

🕒 May 29

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Hayward Holdings, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

👥 B2C

🛒 Retail

B2B • B2C • Retail

Hayward Holdings, Inc. is a leader in pool and outdoor living technology, offering a wide range of products such as pumps, filters, heaters, and automation systems. With over 100 years of industry experience, Hayward is dedicated to providing high-performance equipment that enhances the swimming pool experience, making maintenance easier and more efficient for pool owners. The company focuses on innovation, aiming to deliver superior value without compromising performance.

📋 Description

• Partner with DSMs, BDMs, and the RSTM to create and execute market-specific sales and service strategies. • Identify opportunities to grow sales within specific product categories, customer segments, or markets. • Conduct regular business review meetings to evaluate progress, address gaps, and adjust plans. • Implement initiatives to enhance the Hayward experience, including aftermarket support, training, and service network optimization. • Build, train, and maintain a robust network of service providers to perform repairs and support Hayward products. • Identify and recruit service providers to address network gaps. • Serve as a technical resource and resolve escalated service issues. • Train service providers directly or in collaboration with the RSTM. • Manage territory budgets and contribute to annual sales planning. • Support trade customers, including builders, retailers, dealers, and service providers, to achieve sales goals. • Conduct customer visits with DSMs to strengthen relationships and onboard new dealers. • Facilitate training events and participate in trade shows and other local events to engage customers. • Act as the local corporate presence for technical services, proactively managing customer relationships through site visits, feedback, and training. • Address and resolve escalated customer service issues. • Conduct on-site repairs or education sessions as needed.

🎯 Requirements

• High school diploma required; 4-year degree or pool industry experience preferred. • 3+ years of technical experience in the pool industry, ideally in a field-management role. • Expertise in swimming pool products, repairs, and applications. • Proficiency in business tools and reporting systems. • Strong skills in problem-solving, collaboration, and project management. • Reside within Riverside County to facilitate effective coverage.

🏖️ Benefits

• Professional development opportunities