Specialist Case Manager – Catastrophic, Spinal, Brain Injury

🕒 May 29

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HCML

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

HCML is a UK-based clinical services provider specializing in rehabilitation case management, occupational health and workplace wellbeing solutions. They provide rehabilitation and treatment for personal injury and catastrophic injury cases, children and young people’s services, physiotherapy and psychotherapy, diagnostics and triage, and medical insurance healthcare support. HCML also operates a digital musculoskeletal (MSK) platform for online assessment, booking and remote treatment, and delivers services primarily to employers, insurers, solicitors and individual clients through case-managed care.

📋 Description

• To assess and understand an injured person’s specific needs and use your clinical and professional skills to ensure a maximal recovery. • To proactively manage a caseload of rehabilitation clients or clients requiring complex care from referral and assessment through active case management to case closure. • Instructing, coordinating and progressing multi-disciplinary intervention with your client as the central focus. • Working alongside other invested stakeholders, such as solicitors and insurers, allowing access to funding for private and augmentative intervention. • To be responsible for assessing and developing rehabilitation or care packages for clients with stakeholder agreement or funding. • To be responsible for liaising and maintaining regular communication with the rehabilitation client, case stakeholders and clinicians, keeping all case records accurate and up to date. • To accurately request, agree and manage funds allocated for rehabilitation or care on each case, reviewing and processing treatment invoices and monitoring overall case spend.

🎯 Requirements

• Minimum of five years of clinical experience in the field of neurological and complex orthopaedic rehabilitation including spinal cord injury • A basic understanding of the funding of rehabilitation or complex care following injury including CHC funding, private funding, Insurer funding or post settlement funding agreements • An understanding of GDPR, Safeguarding and Capacity • Prior case management experience within the NHS and/or personal Injury industry (Desirable) • Enhanced experience or knowledge of the rehabilitation and care requirements and local provision for those suffering from complex injuries (Desirable) • An understanding of statutory services provisions in relation to life-changing injuries (Desirable) • An awareness and understanding of NICE guidelines in reference to neurological injury • An understanding of The Rehabilitation Code • Excellent written skills: compilation of extensive reports, attention to detail, professional e-mail communication • Ability to assess holistically and compile clinically sound recommendations for intervention • Ability to direct and coordinate a multitude of different services to ensure effective outcomes • Ability to convince and influence stakeholders through sound clinical judgement and reasoning • Willingness to travel to hospital, residential and clinic locations by your own means or via public transport • Qualification in nursing, physiotherapy, occupational therapy or other clinical qualification • Active HCPC, NMC or professional registration • Active registration with CMSUK, IRCM or BABICM or related sector registrations (Desirable)

🏖️ Benefits

• Medicash Health Cash Plan: Which includes ability to claim back dental, optical, and chiropody costs. Plus, add your dependent children for free! • 24/7 Digital Health: Round-the-clock access to a virtual GP helpline and an Employee Assistance Programme (EAP) • Mental Health Support: Up to 8 fully funded face-to-face counselling or CBT sessions • Pension Scheme & Pension Salary Sacrifice • Death in Service benefit equal to 4x your base salary • Payroll Giving: Support the causes you love directly from your gross pay • Annual Leave: 25 days, plus Birthday Leave to celebrate your special day • Flexibility: Option to buy or sell up to 3 days of holiday each year • Giving Back: Up to 2 fully paid Volunteering/Community days per year • Enhanced, generous Maternity and Paternity policies, alongside comprehensive Company Sick Pay • We fund professional subscriptions and registrations (including CMS UK and HCPC) post-probation, alongside internal promotion and secondment opportunities • Annual pay reviews, discretionary bonus schemes, and regular staff awards