Client Advocate Specialist

Job not on LinkedIn

November 13

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Logo of Health Catalyst

Health Catalyst

Healthcare Insurance • Artificial Intelligence • SaaS

Health Catalyst is a leading provider of data and analytics technology and services to healthcare organizations, committed to being the catalyst for massive, measurable, data-informed healthcare improvement. The company empowers organizations with AI-enabled insights and comprehensive data solutions to drive scalable, measurable improvements in patient outcomes, operational efficiency, and financial performance. With a focus on population health management, clinical quality, and patient engagement, Health Catalyst aims to transform healthcare through data-driven decision-making.

1001 - 5000 employees

Founded 2008

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Provide first line of support for client questions and issues. • Assist in issues pertaining to the use of the software. • Engage with clients to better understand changing needs and priorities. • Develop and maintain client relationships; proactively engage with clients in designated territory. • Coordinate implementation efforts with new clients to include building the plan, training and set up. • Engage with regional state associations with the objective of establishing leadership credentials. • Attend regional state and national conferences as needed. • Maintain knowledge of state and national standards • Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients. • Assist the Director, Growth with new prospects in the designated region. • Periodically, support continuing Product Management and enhancement efforts. • Periodically, support Software quality and testing efforts as needed. • Become the Subject Matter Expert in one key area.

🎯 Requirements

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Excellent computer proficiency (MS Office – Word, Excel and PowerPoint) • Good presentation skills • At least 3 years Cancer Registry experience, preferably with CRStar. • Active Certified ODS-C, certification required

🏖️ Benefits

• mentoring and sponsorship programs • remote-work friendliness • career development • company equity • flexible PTO

Apply Now

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