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Client Relations Specialist

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đź•’ June 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Hello Sunshine Travels

Hello Sunshine Travels

1 - 1 employees

Founded 2023

🏨 Hospitality

đź’Ľ Consulting

📦 Logistics

Hospitality • Consulting • Logistics

Hello Sunshine Travels is a boutique, consumer-focused travel agency led by a dedicated agent (Heather) that specializes in planning personalized vacations. The agency arranges cruises, all-inclusive and resort stays, family vacations, and themed resort trips such as Disney and Universal, and also organizes concert and sporting event travel. It emphasizes tailored itineraries, convenience, and creating memorable experiences for families, couples, and solo travelers.

đź“‹ Description

• Handling customer inquiries and providing exceptional customer support • Responding to emails and phone calls • Resolving client issues • Assisting with travel bookings and reservations • Ensuring overall customer satisfaction • Working closely with the finance team to process payments • Providing budgeting assistance and managing invoices

🎯 Requirements

• Client Services and Customer Service skills • Customer Support and Communication skills • Basic knowledge of Finance and related processes • Proven ability to multitask and handle multiple client interactions simultaneously • Strong problem-solving skills and a detail-oriented mindset • Experience in the travel or hospitality industry is beneficial

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