
201 - 500 employees
💼 Consulting
🎯 Recruiter
📣 Marketing
Consulting • Recruitment • Marketing
HelloKindred is a global provider of marketing, creative, and digital talent, offering services that include both short and long-term contracts as well as direct hires. The company specializes in connecting businesses with creative and innovative talent through its vast pool of skilled professionals. HelloKindred emphasizes efficiency and cost-effectiveness in scaling global marketing efforts, offering both onshore and offshore services that enhance teams with design, content creation, and digital assets. By understanding client needs and fostering a culture of diversity and inclusion, HelloKindred delivers exceptional results through flexible staffing solutions tailored to modern business challenges.
🔥 14 hours ago
🇬🇧 United Kingdom – Remote
💵 £352 - £384 / day
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👷 Infrastructure Engineer
👻 Ghost score 5%
ServiceNow
Where this job comes from
Posted on HelloKindred's careers page, not through a job board
First seen by Remote Rocketship 14 hours ago
Still open on HelloKindred's site. Checked 1 hour ago.

201 - 500 employees
💼 Consulting
🎯 Recruiter
📣 Marketing
Consulting • Recruitment • Marketing
HelloKindred is a global provider of marketing, creative, and digital talent, offering services that include both short and long-term contracts as well as direct hires. The company specializes in connecting businesses with creative and innovative talent through its vast pool of skilled professionals. HelloKindred emphasizes efficiency and cost-effectiveness in scaling global marketing efforts, offering both onshore and offshore services that enhance teams with design, content creation, and digital assets. By understanding client needs and fostering a culture of diversity and inclusion, HelloKindred delivers exceptional results through flexible staffing solutions tailored to modern business challenges.
• Review the existing ITSC tiering assigned to services on the CBS inventory • Engage with internal business stakeholders and Arm’s Length Bodies (ALBs) to confirm business continuity and recovery requirements • Reconcile discrepancies between documented service tiering, Service Operations Guide (SOG) records and ServiceNow (SNoW) data • Complete a structured gap analysis between current recorded ITSC tiering and confirmed business requirements • Document the agreed ITSC tiering requirements for each in-scope CBS service • Review existing technical architectures for in-scope CBS services and assess their alignment with confirmed ITSC requirements • Identify gaps between current technical resilience and required ITSC outcomes • Develop high-level recommendations and target architecture options to address identified gaps • Review existing service and support arrangements and assess operational and support capability against confirmed ITSC tiering requirements • Identify gaps between current support models and required ITSC service levels, and recommend improved service and support arrangements • Produce documented technical, service and support gap assessments for each CBS service reviewed • Deliver a consolidated set of prioritised recommendations identifying changes required to meet ITSC requirements
• Experience in technical architecture, including reviewing existing architectures and developing target architecture options • Knowledge of IT Service Continuity (ITSC), service tiering, and business continuity and recovery requirements • Experience carrying out structured gap analyses and producing prioritised recommendations • Experience assessing service and support models against required service levels • Familiarity with ServiceNow • Experience engaging with business stakeholders, including Arm’s Length Bodies (ALBs) • Must be eligible for BPSS checks • Must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship
• Remote work • Flexible opportunities • PAYE engagement through an umbrella company
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