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Programme Coordinator, Salesforce – Events

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🎪 Events

Where this job comes from

Posted on HelloKindred's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of HelloKindred

HelloKindred

201 - 500 employees

💼 Consulting

🎯 Recruiter

📣 Marketing

Consulting • Recruitment • Marketing

HelloKindred is a global provider of marketing, creative, and digital talent, offering services that include both short and long-term contracts as well as direct hires. The company specializes in connecting businesses with creative and innovative talent through its vast pool of skilled professionals. HelloKindred emphasizes efficiency and cost-effectiveness in scaling global marketing efforts, offering both onshore and offshore services that enhance teams with design, content creation, and digital assets. By understanding client needs and fostering a culture of diversity and inclusion, HelloKindred delivers exceptional results through flexible staffing solutions tailored to modern business challenges.

📋 Description

• Take day-to-day ownership of the shared programme inbox and respond promptly to queries • Manage enquiries from programme participants and external contacts about event information, joining details, Teams links and practical matters • Respond to internal colleagues and relationship teams about programme membership and adding new participants • Direct complex queries to the appropriate programme team member while retaining ownership of follow-up and resolution • Use agreed guidance, standard responses and processes to provide a consistent experience • Identify recurring queries and help develop FAQs, templates or process improvements • Maintain accurate programme records in Salesforce • Check programme inclusion, create new contacts and support adding appropriate individuals • Update contact information, marketing consent records, programme and campaign information • Support audience reviews and identify contacts requiring further action or data updates • Produce and maintain accurate attendee lists, including organisation and role information • Keep attendee lists current as registrations and cancellations are received and circulate updated lists • Support pre-event administration and participant queries • Liaise with internal teams and suppliers on straightforward event logistics • Update Salesforce campaigns and attendee statuses after events • Collate and share participant feedback with the programme team • Complete outstanding audience and data administration arising from events • Support follow-up queries from participants and internal stakeholders

🎯 Requirements

• Strong administrative and organisational skills, with excellent attention to detail • Comfortable managing a shared inbox and responding professionally to both internal and external stakeholders • Confident working with databases, CRM systems and large volumes of audience information • Able to manage multiple requests and priorities independently and follow tasks through to completion • Strong written communication skills and confidence dealing with senior stakeholders and clients • Proactive approach, with the ability to spot issues and resolve straightforward queries without requiring constant direction • Previous experience using Salesforce, particularly managing contacts, marketing preferences and campaigns • Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship

🏖️ Benefits

• Potential contract extension • Remote work setup • Occasional on-site support at London events may be requested on an ad hoc basis

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