Practice Coordinator Manager

Job not on LinkedIn

July 29

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Porter

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Healthcare Insurance • Artificial Intelligence • SaaS

Porter is a healthcare coordination and management company that leverages the power of artificial intelligence to connect various aspects of healthcare delivery. Their services focus on coordinating care for payers, individuals, families, and at-risk providers, ensuring seamless navigation through the healthcare system and improving care quality through in-home assessments and personalized interventions. Porter's innovative approach addresses quality measures, risk adjustments, and gap closures in care, particularly for Medicare Advantage, Medicaid, and ACA commercial members. They emphasize reducing readmissions and enhancing care quality through their comprehensive health portal and dedicated care guides, who provide support from scheduling to securing necessary medical equipment and services.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $5.4M Venture Round on 2023-01

📋 Description

• As the Manager of the Practice Coordinator Team, you will be responsible for leading and overseeing the daily operations of the Practice Coordinators who support our in-field providers. • You will ensure all pre-visit and day-of activities are executed efficiently and at a high standard, driving team performance to meet scheduling, operational, and quality targets. • Supervise and support a team of Practice Coordinators, providing training, performance feedback, and ongoing professional development. • Oversee all pre-visit processes, including chart preparation, documentation review, and patient outreach for appointment confirmations. • Ensure accurate and timely coordination of daily check-ins, including completion of comprehensive health risk assessments by the team. • Monitor and optimize Nurse Practitioner (NP) scheduling, ensuring full utilization and maximizing completed assessments. • Oversee routing and completion of all medical records, maintaining accuracy and compliance with standards. • Ensure NPs are equipped with all necessary supplies and diagnostic tools to complete assessments successfully. • Own the rescheduling workflow, ensuring prompt member follow-up and minimal disruption to care delivery. • Track and analyze key performance indicators (KPIs) related to scheduling efficiency, member engagement, and completed assessments. • Collaborate cross-functionally with clinical and operational leaders to continuously improve processes and outcomes.

🎯 Requirements

• Experience managing or leading clinical operations teams, preferably within a provider or practice setting. • Strong background in medical office management and provider coordination. • In-depth knowledge of medical terminology and healthcare scheduling workflows. • Demonstrated ability to manage routing, resource allocation, and time-sensitive logistics. • 5+ years of experience working in an outpatient or field based clinical role, including supervisory responsibilities • Proven leadership and team management abilities • Strong organizational and multitasking skills in a fast-paced environment • Excellent communication and interpersonal skills • Proficiency in medical record management and electronic health records (EHR) systems • Strategic problem-solving skills • Attention to detail and accuracy in documentation and record-keeping • Familiarity with healthcare regulations and compliance standards

🏖️ Benefits

• Annual Salary • Medical, dental, and vision benefits within 30 days of hire • Fully Remote Role • Paid vacation and holidays • A fun team and special culture