Hilton Grand Vacations
10,000+ employees
Founded 1992
💼 Consulting
📣 Marketing
✈️ Travel
💰 Post-IPO Debt on 2024-11
Consulting • Marketing • Travel
Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.
Marketing Coordinator
Job not on LinkedIn
🕒 5 days ago
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Hilton Grand Vacations
10,000+ employees
Founded 1992
💼 Consulting
📣 Marketing
✈️ Travel
💰 Post-IPO Debt on 2024-11
Consulting • Marketing • Travel
Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.
📋 Description
• Monitor the department's voicemail box and distributing leads appropriately • Process all operations lead request support tickets submitted by Direct Sales agents and Club Department within the service timeframe set by management (Salesforce cases) • Support departmental reporting using a combination of Salesforce and Excel reports • Ensure shared files are organized appropriately • Create, activate and deactivate Salesforce campaigns • Maintain and organize the shared department Outlook box • About 75% of your time will be spent answering inbound calls for the department. This will be adjusted from time to time, in conjunction with the various needs of the department.
🎯 Requirements
• One-year customer service experience • High School Diploma • One plus year’s telephone experience • Proficiency in Microsoft Office • Must be able to work a flexible schedule to include evenings, weekends and holidays • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • One-year vacation ownership experience • Experience using Salesforce.com or similar CRM tool • Working knowledge of Microsoft Excel – Pivot Tables, Vlookups and advanced formulas
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