Director of Implementation

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September 3

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Higharc

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Real Estate • SaaS

Higharc is a company that offers a comprehensive, cloud-based platform specialized for the homebuilding industry. The platform, known as the Homebuilding Cloud, streamlines the design, sales, and construction processes by providing real-time automation, 3D visualization, and centralized data management. This enables homebuilders to design, sell, and construct homes more efficiently while enhancing buyer experience and accelerating time-to-market. Higharc's solutions integrate seamlessly across various departments, aiding in everything from plan drafting and estimating to sales and marketing, contributing to significant time savings and increased operational efficiency for construction teams.

11 - 50 employees

🏠 Real Estate

☁️ SaaS

💰 $21M Series A on 2021-04

📋 Description

• Higharc is a VC-backed startup changing how new homes are designed and built; raised $83M and backed by strategic investors • Lead Implementation Execution: oversee implementation team transitioning customers from legacy design systems to Higharc, ensuring on-time, on-budget, high-quality delivery • Drive Process Excellence: design and enforce standardized implementation methodology, playbooks, and best practices • Develop a High-Performing Team: recruit, hire, train, and manage architects and design professionals; foster accountability and continuous improvement • Manage Metrics and Reporting: establish and track KPIs (plan throughput, project duration) and use data to remove bottlenecks • Serve as Technical Leader: act as SME and escalation point for complex technical issues related to the Higharc platform • Collaborate with Stakeholders: partner with VP of Adoption and Product to align operations and advocate customer feedback

🎯 Requirements

• 10+ years of experience in a technical implementation or professional services role focused on AEC, BIM, or construction technology • 3-5+ years managing technical teams, including hiring, training, and developing talent • Proven ability to build, implement, and optimize repeatable processes and methodologies for project delivery • Deep understanding of migrating from legacy systems (AutoCAD, Revit) and manual workflows • Experience establishing and using data-driven metrics (KPIs) to manage team performance • Demonstrated problem-solving record diagnosing and resolving complex operational and technical challenges

🏖️ Benefits

• Flexible hours • Competitive salaries with significant equity • Comprehensive medical, dental, and vision coverage • Unlimited PTO • Meaningful maternity/paternity leave • Short and long-term disability plans • 401K • Home office stipend