Senior Product Manager

Job not on LinkedIn

November 11

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HighlightTA

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HR Tech • Recruitment • SaaS

HighlightTA is your on-demand talent team that simplifies hiring by embedding talent partners directly into your organization. They offer solutions for project management, recruitment functions, and operational projects, tailoring their approach to fit the unique needs of each business. With a data-driven strategy, HighlightTA ensures quick access to top-tier talent while allowing flexibility in scaling team engagement.

2 - 10 employees

Founded 2024

👥 HR Tech

🎯 Recruiter

☁️ SaaS

📋 Description

• Execute and evolve the IR Web product roadmap in partnership with product leadership, balancing customer needs, business objectives, and technical feasibility. • Drive product prioritization using data from customer usage, support tickets, service operations, competitive intelligence, and market insights. • Define product success metrics and KPIs: adoption rates, implementation efficiency, customer satisfaction scores, platform usage patterns. • Identify opportunities to expand IR Web capabilities and compatibility across Q4's diverse customer segments. • Lead discovery processes to validate customer problems and solution approaches before committing engineering resources. • Evolve and expand Q4's integrated AI capabilities to streamline customer workflows and reduce manual effort. • Build compelling business cases and investment proposals to secure resources and executive buy-in for key initiatives. • Drive significant growth in adoption of the IR Web platform by aligning with GTM teams to deliver compelling value propositions. • Collaborate with GTM teams to translate product capabilities into customer-facing messaging and sales enablement materials. • Understand P&L dynamics and make trade-off decisions that balance customer value with business sustainability. • Lead 1-2 product squads through complex initiatives with strong influence skills, driving alignment and results without direct authority. • Partner with Engineering and Design to deliver scalable, high-quality solutions on aggressive timelines. • Collaborate with Operations teams to transform service-led processes into product-led, self-service experiences. • Track and communicate business impact metrics: revenue influence, win rates, customer retention, and operational cost savings. • Champion a “whole product” approach—covering not just software, but also services, packaging, pricing models, and business performance.

🎯 Requirements

• 6+ years of product management experience in SaaS platforms with a proven track record of driving adoption and measurable business outcomes at scale. • Demonstrated ability to shape product vision, influence cross-functional stakeholders without authority, and deliver complex initiatives. • Strong business acumen with experience building effective business cases, and prioritizing business outcomes. • Proven ability to influence without authority and drive results through cross-functional collaboration. • Exceptional communication skills across all levels - from engineers to C-suite executives. • High energy, self-driven, and comfortable operating with ambiguity in fast-paced environments. • Experience applying whole product design approaches that transform service operations into scalable product solutions. • Data-driven decision maker who can translate insights derived from large data sets into product priorities. • Nice to have: Experience with AI/automation integration in enterprise products, web technologies, content management systems, accessibility standards.

🏖️ Benefits

• Peace of Mind & Family – Flexible benefit plans, wellness, lifestyle and parental leave top-up if you have a growing family • Wellness & Life – Flexible paid time off and benefit program, retirement plans, 30-day work-from-anywhere program, and a flexible work environment • Unlock Your Potential – Learning allowance, mentorship, leadership forums, and gig programs