Interim Associate GDCM Deployment PEP

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Hilton

Hilton

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Troubleshoot issues and offer technical guidance • Deliver remote or onsite hotel operations training/support • Build and configure system databases • Set up hardware and interfaces • Migrate hotels from retired PMS to PEP, ensuring complete data transfer • Help train new team members by guiding them through project components and task execution • Liaise with Managers/Senior Associates to support migration projects • Collaborate with internal and external support teams to resolve system issues • Own multiple stages of remote and onsite PEP deployment, including communication, configuration, database build, data migration, interface testing, training, and hotel operations support for Front Desk, Night Audit, Management, Sales, Revenue Management, and Housekeeping

🎯 Requirements

• Professional work experience in Technology or a related field like hotel operations • Work experience using Property, Sales or Revenue Systems • Understanding of Hilton's PMS, CRS and interfaces • Travel up to 80% • Experience as a successful systems installer would be useful • Experience troubleshooting local hotel interfaces or systems would be useful • Bilingual would be useful

🏖️ Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40 USD/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares • Paid parental leave for eligible Team Members, including partners and adoptive parents • Dedicated caregiving concierge services • Crisis Concierge support for practical and emotional care • Mental health resources through the Care for All hub • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members

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