Manager, Commercial Product

🕒 3 days ago

🎸 Tennessee, Texas, +1 more states – Remote

🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $100k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Hilton

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Understand the detailed needs of customers, suppliers, hotel owners and operators and how these needs fit into the big-picture solution set • Create user flows, write detailed user stories and requirements, support wireframe and prototype creation, and manage the backlog • Oversee requirements development and lead end-to-end user acceptance testing for new features, integrations, and products • Conduct competitive and comparative analysis and track industry developments to inform strategic decision-making • Develop customer-insight-led recommendations with executive summaries and supporting details by requesting and analyzing data from multiple sources • Present customer, market, and operational insights to product and business leaders and delivery teams, gathering feedback to inform product decisions • Lead business and technology team discussions for discovery, solutioning, and delivery • Collaborate with technology, marketing and loyalty, analytics, sales, and commercial services teams • Work with third-party vendors on product needs, testing activities, and delivery of enhancements and fixes • Own detailed requirements and product documentation for Hilton's B2B programs and Groups, Meetings and Events products • Own insight-led recommendations and presentations supporting product strategy decisions

🎯 Requirements

• Five (5) years of professional experience, including one (1) year of Product Management or related experience • Experience capturing detailed requirements for complex programs • Experience collaborating with a broad range of partners to deliver successful outcomes • Ability to travel up to 20% • Experience in Groups, Meetings and Events or B2B preferred • Experience working with third-party vendors preferred • Experience with JIRA, Confluence, Smartsheet, VS Code and/or Figma preferred • Experience in the hospitality industry preferred

🏖️ Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount • Paid parental leave for eligible Team Members, including partners and adoptive parents • Dedicated caregiving concierge services • Crisis Concierge support for practical and emotional care • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental coverage, and vision coverage • Retirement plans • Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions • Remote-eligible work arrangement