Principal Product Manager, Consumer

September 17

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hims & hers

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Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

📋 Description

• Define and drive the product strategy for transformative consumer healthcare experiences that align with long-term vision and deliver measurable outcomes • Translate customer needs and company strategy into seamless experiences that build trust, engagement, and long-term retention • Partner with design, engineering, clinicians, and researchers to identify friction points and build empathetic, user-centric solutions • Lead the full product lifecycle — from discovery to delivery to iteration — ensuring quality, scalability, and continuous learning through data and feedback • Establish clear success metrics and rigorously measure impact, balancing customer value, technical feasibility, and business priorities • Mentor PMs and cross-functional partners and contribute to the evolution of product practices • Serve as a champion for the next era of digital healthcare, ensuring the consumer perspective is at the heart of everything built

🎯 Requirements

• 8+ years of product management experience, including 4+ years leading consumer apps at scale • A proven record of delivering user-centric, high-impact products • Strong strategic thinking and systems-level problem solving • Exceptional communication and collaboration skills across technical and non-technical teams • Fluency with product analytics, experimentation, and user research • Experience in healthcare, telehealth, or subscription-based apps is a plus • A deep empathy for users navigating sensitive health issues and a passion for using technology to improve lives • Legally authorized to work in the U.S. without restriction (application asks about U.S. work authorization and sponsorship)

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Talent-first flexible/remote work approach