Senior Director, Diagnostics Strategy

November 20

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Logo of hims & hers

hims & hers

Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

📋 Description

• Develop and drive the diagnostics strategy — define the multi-year roadmap for scaling our lab network, optimizing cost structure, and improving operational performance. • Lead key strategic initiatives — such as optimizing unit economics, improving vendor relationships, optimizing turnaround times, and driving automation and process improvements. • Partner cross-functionally — work with finance, product, data, and clinical leadership to align diagnostics initiatives with broader business priorities. • Establish operational excellence frameworks — define governance, processes, and metrics for effective execution of cross-functional diagnostics programs. • Build and mentor a high-performing team — hire, develop, and lead program and strategy professionals as the function scales. • Drive continuous improvement — evaluate emerging technologies, partnerships, and lab models to inform long-term network design and innovation. • Act as a strategic thought partner — provide insights and recommendations to senior leadership on diagnostics expansion, vendor strategy, and cost optimization.

🎯 Requirements

• 10+ years of experience in business strategy, program management, product management or diagnostics network management — ideally within healthcare, biotech, or logistics. • Proven experience leading large-scale operational or cost optimization initiatives across complex, cross-functional environments. • Strong analytical and problem-solving skills with experience using data to drive decisions. • Executive presence and communication skills with the ability to influence senior stakeholders and align diverse teams. • Demonstrated ability to balance strategic thinking with hands-on program management and execution. • Experience managing or building teams, with a passion for developing and mentoring future leaders. • Deep understanding of diagnostics operations, lab workflows, or vendor management (preferred). • A Bachelor's Degree required; MBA or advanced degree preferred.

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats

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