Social Media Assistant

2 days ago

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Hire Digital

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Recruitment • SaaS • Enterprise

Hire Digital is a company that provides businesses with on-demand access to a meticulously screened network of digital talents. Specializing in digital marketing, software development, and design, Hire Digital enables organizations to build highly skilled teams that can improve ROI and drive digital transformation. Businesses can leverage their curated talents, including digital marketers, developers, designers, writers, and project managers, to enhance digital capabilities and execute key projects effectively. Hire Digital's talent solutions are tailored to support digital transformation efforts and help companies manage seasonal resources, pilot projects, and address various digital marketing needs.

51 - 200 employees

🎯 Recruiter

☁️ SaaS

🏢 Enterprise

📋 Description

• Manage day-to-day social media engagement, community building, content scheduling, social listening, and performance analysis across multiple global channels. • Respond to comments, inquiries, and messages across social platforms in a professional, brand-aligned manner. • Foster an active and positive relationship with our global audience. • Monitor brand conversations across platforms. • Identify emerging trends, audience insights, and potential risk areas. • Plan, organize, and schedule content across various social media channels. • Ensure consistent publishing that aligns with brand and marketing strategy. • Support content creation by participating in brainstorms, providing feedback, and working with designers/agencies to maintain brand alignment. • Assist in producing engaging, relevant, and shareable content. • Track performance metrics such as engagement, reach, and audience growth. • Prepare regular reports and insights to support continuous optimisation. • Work closely with regional marketing teams (APAC, EMEA, North America). • Ensure consistency in messaging, execution, and global/local activations. • Stay updated on social media algorithms, new features, and emerging best practices. • Recommend new ideas and formats to keep the brand's presence fresh and relevant. • Help identify and nurture relationships with influencers, creators, and brand advocates. • Support our global Employee Advocacy program to amplify brand visibility.

🎯 Requirements

• At least 2–3+ years managing social media channels for brands, agencies, or public personalities. • Preferably worked with US clients, US brand accounts, or US-based companies • Experience in community management, content scheduling, and analytics. • Strong written and verbal communication skills in English. • Demonstrated ability to maintain a consistent, personable brand voice. • Ability and willingness to work **Pacific Standard Time (PST)** to align with US team operations. • Strong organisational skills — able to manage multiple channels, requests, and deadlines simultaneously. • Experience collaborating with global teams or working for US/European clients (preferred). • Proactive problem-solver with strong attention to detail. • Ability to work independently while staying connected to a distributed team. • High cultural awareness and adaptability to communicate with diverse audiences. • Familiarity with social media analytics and publishing tools (e.g., Sprout, Hootsuite, Buffer, Later, or similar).