Senior Consultant, IT Service Management

🕒 September 21

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 31%

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HiSolutions AG

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201 - 500 employees

Founded 1992

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

<HiSolutions AG> HiSolutions AG is a German management and technology consultancy specializing in cybersecurity, IT management and digital transformation. The firm develops integrated tools, processes and tailored solutions—covering security management systems, compliance & regulation, incident response, IT service & sourcing, enterprise architecture, software asset management and cloud transformation—for companies, public administrations and regulated industries. With over 30 years of experience, five locations in the DACH region and a team of experts, HiSolutions supports strategy, implementation and training (HiAcademy) for B2B clients.

📋 Description

• Optimize IT portfolios together with clients, focusing on IT services, suppliers, and IT assets • Improve service delivery through initiatives that drive business value • Support the successful implementation and continuous development of IT services • Support IT sourcing projects aimed at optimizing the IT organization’s costs, quality, and scalability • Optionally provide professional leadership and mentoring to junior consultants on joint projects

🎯 Requirements

• Completed university degree • At least three years of project and/or consulting experience in IT service management • In-depth understanding of established frameworks and best practices such as ITIL • Strong understanding of the intersection between IT and business • Analytical mindset with the ability to structure complexity and clarify relationships • Highly self-motivated and conscientious approach to work • Excellent presentation and communication skills • Business-fluent German

🏖️ Benefits

• JobRad bicycle subsidy • Public transport ticket subsidy • Fitness membership subsidy • Preventive healthcare benefits • Support for balancing family and work • Option to work remotely • 30 days of annual leave • Only one vacation day required for Christmas Eve and New Year’s Eve • Sabbatical opportunities

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