CE D365 Solution Architect

October 8

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Hitachi Solutions America

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Enterprise • Artificial Intelligence • Cloud Platform

Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.

501 - 1000 employees

🏢 Enterprise

🤖 Artificial Intelligence

📋 Description

• Help customers maximize returns on their Dynamics investments • Build and maintain long-term, high-quality business relationships with clients • Work directly with clients to understand their business strategy • Demonstrate the future-state solution for Microsoft Dynamics 365 Customer Engagement (Dynamics CE) / CRM and related applications • Apply specialist knowledge of business processes and the Microsoft Dynamics/CRM product suite • Provide solution demonstrations • Develop innovative approaches to improve or replace existing processes • Design bespoke solutions • Document the programme solution design • Support Lead Consultants in reviewing functional specifications • Act as the single point of design authority among Solution Architects • Guide client programme directors and project managers

🎯 Requirements

• Deep functional knowledge of Microsoft Dynamics 365 Customer Engagement (Dynamics CE) / CRM solutions and integrations • Experience developing customized solutions for complex business problems • Demonstrable programme-level Solution Architect experience • Strong practical experience in solution and integration design • Relevant Microsoft certifications • Excellent documentation and communication skills • Logical approach to problem solving and structured introduction of change into operational systems • Ability to multitask and prioritize • Strong interpersonal skills • High attention to detail

🏖️ Benefits

• Work/life balance is a core part of our culture • All employees are remote/home-based • Comprehensive career development program • Mentoring and training plans