
501 - 1000 employees
đź’Ľ Consulting
🏥 Healthcare
🏠Manufacturing
Consulting • Healthcare • Manufacturing
Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.
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501 - 1000 employees
đź’Ľ Consulting
🏥 Healthcare
🏠Manufacturing
Consulting • Healthcare • Manufacturing
Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.
• Coordinate the day-to-day workload of a small team of Finance & Operations functional consultants • Prioritise, allocate and progress tickets and tasks • Own complex support cases, service requests, enhancements and advisory work across multiple client accounts • Investigate complex functional issues, identify root causes and involve relevant specialists • Monitor client backlogs and outstanding cases, addressing priorities, risks, capacity and ageing items • Build trusted client relationships and provide updates on progress, risks, decisions and next steps • Lead or support solution reviews, workshops and roadmap discussions • Help clients respond to Microsoft releases, product changes and improvement opportunities • Design and review complex Finance & Operations solutions and documentation, including functional specifications, impact assessments, estimates and test plans • Guide functional consultants by unblocking issues, reviewing work and sharing functional expertise and recommended practice • Contribute to resource planning, utilisation and forecasting • Provide Finance & Operations expertise for Work Orders, bids and pre-sales activity where required • Work closely with Service Delivery Managers and Lifetime Services colleagues • Focus on post-go-live support, service improvement and long-term client success • No formal line-management responsibility
• Strong hands-on functional consulting experience in Microsoft Dynamics 365 Finance & Operations • Minimum of five years’ full-cycle Microsoft Dynamics 365 Finance & Operations implementation experience, including solution decisions, testing, go-live and transition into live support • Good knowledge of end-to-end Finance & Operations business processes • Functional expertise across relevant areas such as Finance, Supply Chain Management, Manufacturing, Project Management and Accounting, Asset Management or Human Resources • Experience supporting Microsoft Dynamics 365 Finance & Operations in live, business-critical environments • Experience resolving complex functional issues • Experience coordinating functional consultants, including allocating work, providing guidance and reviewing deliverables • Experience producing or reviewing solution designs, functional specifications, estimates and test plans • Strong organisation and prioritisation skills • Excellent communication and stakeholder-management skills • Relevant Microsoft Dynamics 365 Finance & Operations certifications desirable • Experience contributing to client roadmaps, Work Orders, bids or pre-sales activity desirable • Experience supporting public-sector clients desirable • Experience working with Microsoft product releases, One Version updates and deprecations desirable • All applicants must either hold active Security Clearance or be eligible to obtain Security Clearance • Applicants must have the right to work in the UK • Visa sponsorship is not available
• Competitive compensation package including bonuses • Pension • Private medical insurance • Life assurance • Income protection • Annual leave with the option to buy and sell leave • Paid volunteering days • Opportunity to work from abroad for up to 10 working days each year, subject to approval • Dedicated Career Development Mentor • Mentoring and training plans • Eligible business travel expenses covered in line with company policy • Home-based working arrangement
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