Telco Network Quality Manager

🔥 16 hours ago

🌐 United Kingdom, Ireland, +1 more countries – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Logo of Holafly

Holafly

501 - 1000 employees

Founded 2017

✈️ Travel

📡 Telecommunications

👥 B2C

💰 $112.9k Seed Round - Holafly on 2019-06

Travel • Telecommunications • B2C

Holafly is a travel connectivity provider that sells eSIMs and prepaid international SIM cards to travelers, enabling mobile data access across multiple countries without relying on traditional roaming plans. It operates primarily through an online storefront and targets consumers such as tourists and digital nomads who need short-term, flexible mobile data while abroad.

📋 Description

• Own the end-to-end performance and reliability of Holafly’s global core mobile network • Define and execute the network quality roadmap across 200+ global destinations • Establish market-leading network performance benchmarks • Implement advanced monitoring systems for GTP, LTE, and 5G metrics • Proactively prevent service degradation before it impacts users • Collaborate with Strategy teams to integrate AI-powered diagnostics and self-healing infrastructure • Conduct technical audits across international MNO, MVNE, and IPX interconnects • Ensure partner adherence to core SLAs • Translate signaling telemetry into clear technical priorities • Mentor and guide a high-performing operations team

🎯 Requirements

• 12+ years in mobile network architecture across MNO, MVNO, or MVNE environments • Proven leadership experience • Deep core network mastery across EPC and 5GC architectures, including MME, PGW, AMF, and UPF • Knowledge of roaming protocols including S6a, GTP-C/U, and Diameter • Hands-on expertise in capacity engineering and telemetry analysis tools such as Wireshark, Prometheus, or Grafana • Track record with virtualized core platforms and cloud-native mobile ecosystem integrations • Exceptional technical communication • Nice to have: hands-on experience with eSIM architecture, GSMA RSP standards, or SM-DP+ • Nice to have: cloud deployment experience with Kubernetes, AWS, or GCP • Professional fluency in Spanish is nice to have

🏖️ Benefits

• 100% Remote & Flexible Culture: Work from anywhere with a high level of trust and ownership in Europe • Competitive package including performance bonuses • Health coverage • Professional learning stipends • Opportunity to lead 5G transformation and cloud-native telecom architecture • Directly shape the connectivity experience for millions of international travelers worldwide

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